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COMMITMENT TO
CUSTOMER SUPPORT
PPL is committed to providing critical
services to match the application critical equipment we manufacture.
Extensive training of our field personnel combined with almost 100 years
of in-house experience assures you of highest in quality services.
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Field Services
- Factory trained and dispatched
- Fast response to all major
markets
- Experienced personnel
- Calibrations, remedial service,
software updates, application engineering, system operation and
programming training
- Re-certifications
- Preventative maintenance
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Service Agreements
- Guaranteed response times
- Scheduled PM's and re-calibrations
- Parts discounts
- "All parts, labor and expenses"
full wrap contracts available
- Disaster recovery priority
- Affordable, easy-to-budget, fixed
rates
Factory Support
- Help desks
- On-line modem equipment
communications
- Factory training classes
- NIST traceable standards
- Extensive parts inventory
- Environmentally controlled
facilities including in-house cleanroom
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